Não informado. (2003). Services marketing quarterly. Haworth Press.
Chicago (17e ed.) BronvermeldingNão informado. Services Marketing Quarterly. Binghamton, NY: Haworth Press, 2003.
MLA (8e ed.) BronvermeldingNão informado. Services Marketing Quarterly. Haworth Press, 2003.
Let op: Deze citaties zijn niet altijd 100% accuraat.