Não informado. (2003). Services marketing quarterly. Haworth Press.
Style de citation Chicago (17e éd.)Não informado. Services Marketing Quarterly. Binghamton, NY: Haworth Press, 2003.
Style de citation MLA (8e éd.)Não informado. Services Marketing Quarterly. Haworth Press, 2003.
Attention : ces citations peuvent ne pas être correctes à 100%.