European Society for Organizational Excellence. (2021). Total Quality Management & Business Excellence. Routledge.
Citação do estilo Chicago (17ª ed.)European Society for Organizational Excellence. Total Quality Management & Business Excellence. Abingdon, Inglaterra: Routledge, 2021.
Citação MLA (8ª ed.)European Society for Organizational Excellence. Total Quality Management & Business Excellence. Routledge, 2021.
警告：这些引文格式不一定是100％准确.