European Society for Organizational Excellence. (2021). Total Quality Management & Business Excellence. Routledge.
Chicago-referens (17:e uppl.)European Society for Organizational Excellence. Total Quality Management & Business Excellence. Abingdon, Inglaterra: Routledge, 2021.
MLA-referens (8:e uppl.)European Society for Organizational Excellence. Total Quality Management & Business Excellence. Routledge, 2021.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.