European Society for Organizational Excellence. (2021). Total Quality Management & Business Excellence. Routledge.
Citace podle Chicago (17th ed.)European Society for Organizational Excellence. Total Quality Management & Business Excellence. Abingdon, Inglaterra: Routledge, 2021.
Citace podle MLA (8th ed.)European Society for Organizational Excellence. Total Quality Management & Business Excellence. Routledge, 2021.
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